Strategic UV Link Phone System for Businesses
Greeting Messages
Your phone system can greet callers with a personalized message, showcasing professionalism and a customer-friendly approach.
Call Queuing
Clients in a queue hear music or messages, improving caller retention and engagement while waiting for your team.
Call Recording
Our call recording is crucial for training and dispute resolution, complying with PCI DSS and data protection standards by excluding sensitive information.
Voicemail Management
Voicemail management includes personal and shared mailboxes with email alerts for quick response once staff is available.
Mobile Apps
Our free mobile UV Link app enables accountants to make and receive business calls from anywhere in the world, compatible operating systems.
Call Analytics and Reporting
Our systems track calls per number, helping monitor staff calls, missed calls, and queue status for optimized client and business query management.
Out-of-hours Call Management
Our call features offer personalized adaptations, including varied greetings, redirection, and options for holidays or emergencies.
Shared Phone Directory
Our shared directory syncs across the network, ensuring all staff can access contact information for smooth collaboration and project handovers.
Conferencing Calling
Our video conferencing allows hassle-free multi-participant calls for staff meetings, client discussions, and legal matters.
Call Forwarding and Routing
Automatically forward incoming calls to any device or location, ensuring you never miss a call, whether you are in the office, at home, or on the go.
Mobile and Desktop Apps
Access your UV Link phone system on-the-go with mobile and desktop apps, enabling seamless communication from any device, anywhere.
Integration with CRM and Business Tools
Integrate your UV Link system with popular CRM platforms and other business tools to automate workflows, improve customer interactions, and streamline operations.
Pricing
Frequently asked questions
Everything you need to know about the product and billing.What is a VoIP phone system?
A VoIP phone system uses the internet to make and receive calls, replacing traditional landline phones with a digital, internet-based solution
Why isn’t my VoIP phone working?
There can be multiple reasons for it. ⦁ Ensure your VoIP phone is properly connected to the internet and that all cables are securely plugged in. ⦁ Check your network connection and make sure your VoIP service is active. ⦁ If problems persist, restart your device and router, and contact our customer support.
What should I do if inbound calls are not working?
Firstly, check if you have enabled DND (Do Not Disturb) on the phone. Secondly, restart the phone and if the issue persists, contact us
Why can’t I make outbound calls with my VoIP phone?
Give us a call and we will surely help you out. Most of the time, it’s because of the Caller tensions
How can I improve call quality on my VoIP phone?
For better call quality, ensure a stable and high-speed internet connection.
How do I set up call forwarding on my VoIP phone?
Log in to your VoIP service account and navigate to the call forwarding settings. Enter the phone number where you want calls to be forwarded and save the changes. For further help, contact us
Why is there a delay or lag during VoIP calls?
Call delays or lag can be caused by a slow or unstable internet connection. Ensure you have a reliable and high-speed internet connection
How can I reset my VoIP phone to factory settings?
To reset your VoIP phone, locate the reset button (usually a small pinhole) and press it with a paperclip or similar tool. Hold it for several seconds until the phone restarts. Refer to your phones user manual for specific instructions on resetting to factory settings
How do I troubleshoot network issues affecting my VoIP service?
First, check your internet connection and restart your router. Ensure your VoIP phone is correctly connected to the network and give us a call to assist you
Can VoIP integrate with other business tools?
Yes, VoIP systems integrate with CRM platforms, email, and other business tools to streamline operations and enhance productivity
What features come with a VoIP phone system?
Common features include call forwarding, voicemail-to-email, call recording, video conferencing, and auto-attendant
Is technical support available for VoIP issues?
Yes, we offer 24/7 technical support to assist with setup, troubleshooting, and maintenance.
